Service Owner - Deployment & OT Management Service (all genders)
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Reference number 2024-1729 Date 20. November 2024

Service Owner - Deployment & OT Management Service (all genders)

Division
Digitalization
Company
Syskron GmbH
Location
Neutraubling (near Regensburg), Germany, Regensburg (Maximilianstraße), Germany, Mobile working
Join as
Professionals
Worktime
Full-time, Communicating working hours

Your favourite drink? Regardless of what it is – it could well be that it was manufactured with the aid of our digitalization solutions.

Why? Because Syskron GmbH is a proud part of Krones.digital – an international community of digital experts within the Krones Group. We are fans of cutting-edge technologies and develop innovative services and solutions that are used in every fourth beverage bottle worldwide. We are all united by the mission to do more than just tick boxes on to-do lists: We want to create real added value for our customers and optimise beverage and liquid food production wherever there is still room for improvement, thereby making our contribution to a sustainable and better future.

Yes, that is ambitious! But we have a plan to make it happen: With people who seize opportunities, are passionate about their ideas and believe in the power of our team. With an open ear, respectful dialogue and mutual support – in the office, from home, from anywhere in the world. With creative freedom and an inspiring environment that drives you forward and helps you to develop personally. That gives you security and leaves room for your life outside work.

As Service Owner - Deployment & OT Management Service you will be responsible for a part of our IT/OT service portfolio and ensure that your service meets the expectations and requirements of customers and internal stakeholders.  

Let's create impact beyond tomorrow – are you in?

Online application

Your tasks

  • You will be responsible for the full lifecycle of the Deployment & OT Management Service provided to our customers.  
  • You will coordinate all activities required to deliver and improve the IT/OT service. 
  • You monitor the performance of the digital service, analyze weaknesses and identify optimization potential. 
  • You implement improvement measures to increase the efficiency and quality of the service. 
  • You act as a central interface between the technical team, the development department and other internal stakeholders to ensure effective and efficient service delivery. 
  • You define, maintain and prioritize the service roadmap to align the service with business requirements and strategic goals.
     

Your profile

  • You have a degree in (business) informatics, engineering or a comparable qualification. 
  • You possess several years of professional experience in IT management, preferably in a service owner or similar role. 
  • You have in-depth knowledge of IT service management in accordance with ITIL standards (certification is an advantage) and ideally are experienced in working with ServiceNow. 
  • You have extensive knowledge in the implementation of ITSM frameworks such as ITIL, and are experienced in the integration of ITSM systems into existing application and tooling environments. 
  • You have experience with the provision and operation of complex network infrastructures (LAN, WAN, VPN, cloud networks, etc.). 
  • You have excellent communication skills and the ability to coordinate both technical and non-technical stakeholders. 
  • You are business fluent in German and English. 

Our benefits

Life is short, join Syskron

We spend approximately one third of our day in work. This is why, at Syskron, we offer both an exciting job and everything needed to produce creative ideas. And for the other two thirds of the day, we provide numerous benefits as the icing on the cake. After all, life is simply too short to spend it with a run-of-the-mill employer.

Flexible working
Mobile working and flexible time management are firmly engrained in our culture – for a work-life balance in line with your needs.
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Our benefits
Flexible working

Enjoy the opportunity to freely organise your day - without core time and daily presence in the office. Of course, there are also times when we meet in person. But if no team workshop or client meeting is scheduled, it's up to you when exactly you switch on your computer and where you are. We firmly believe: flexibility in one’s decision regarding when and where a job is performed is the best way to balance work and private life.

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Individual training
We make a point of promoting your individual potential and interests because this is precisely what makes Syskron innovative – and makes you unique.
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Our benefits
Individual training

To optimally prepare our employees for future challenges, we offer a variety of training opportunities – and you can take advantage of for example on-site workshops as well as online courses. In addition, we welcome an open feedback culture and foster the internal transfer of knowledge.

 

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30+ days leave
In our company, you may take more than 30 days leave each year, for we know: Free time is not only good for the soul, it also recharges your batteries.
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Our benefits
30+ days leave

At Syskron, we have 30 days leave each year. In addition, Christmas Eve (24/12) and New Year’s Eve (31/12) are regular days off and a day’s leave is not required for either. You can also convert your bonus into even more leave days (up to three days a year).

 

 

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Team events
In our company, team spirit does not clock out at the end of the working day – which is why we also like spending time with one another outside of the office.
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Our benefits
Team events

A little party never killed nobody! We feel it is important to have a good time together and therefore also encourage this way of thinking after work. Each team is awarded a fixed budget to celebrate successes with one another at the company’s expense – and is free to choose when, where and how it is spent. Every year, we also look forward to our summer party, where our corporate management gladly takes on the job of barkeeper.

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Salary and other benefits
To ensure that your mind is free to concentrate on giving your all to your job, we believe that fair payment and other perks are an absolute must.
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Our benefits
Salary and other benefits

In addition to an attractive salary, at Syskron you can also benefit from a bonus system and many other perks such as bike leasing, job tickets, free international health insurance and an attractive company pension. You are also free to take out health insurance with the Krones corporate health insurance fund. 

 

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Dogs welcome
Your four-legged friend is more than welcome at the Regensburg site and may spend the day with you in the office.
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Our benefits
Dogs welcome

Dogs are not only allowed at the Regensburg site, they are actually encouraged. These four-legged feelgood managers help us all calm down during a hectic working day. Fun, games and fresh air guaranteed.

 

 

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The community
Krones.digital

The digital community of the Krones Group

At Krones, however, the focus is not only on connectivity in production, but also on an interpersonal level: Behind Krones.digital is a community of currently around 450 experts from a wide variety of fields, companies and countries. Their common mission is: To drive forward the digitalization of production processes – from machines to line control and central cloud platforms to SAP solutions for the beverage industry.

The team for Krones.digital

Get the latest insights into projects and working life at Krones.digital on LinkedIn

Krones.digital at LinkedIn

Your application

Interested? Apply online now!

If this sounds interesting to you, we really would like to get to know you!

You can submit your application in German or in English.

Do you have any further questions? For more information please call +49 9431 79857-1111.

To be able to process your application efficiently and promptly, we would kindly ask you to use our online form.

Online-Form

Online application
* To facilitate readibility, we have decided against the simultaneous inclusion of gender-specific linguistic forms. Our invitation to tender is directed at all interested parties.
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